ALANA GEMS brings together your Sales and Factory operations enabling complete visibility, faster coordination, and smarter decision-making across your business.
Manage customers, orders, and payments seamlessly from anywhere.
Track production, cutting, and polishing stages in real-time.
Automatic updates between both apps keep your teams aligned.
Focus on quality and efficiency while ALANA GEMS handles the rest.
Alana Sales App simplifies your daily operations from customer order creation to delivery updates. Designed for sales teams, it ensures faster communication between stores and factories, improves accuracy, and helps you deliver exceptional service every time.
Take a quick look at how our Sales App helps you manage customers, create orders, and track performance effortlessly.
Alana Factory App connects your production team with live order data, enabling seamless workflow management and timely dispatch. From order tracking to progress monitoring, it brings transparency and efficiency to every step of factory operations.
Take a quick look at how our Factory App helps you manage production stages, track orders in real time, and streamline factory operations effortlessly.
Connecting Sales and Factory effortlessly
Every order, update, and status stays perfectly synced between sales and factory teams, ensuring smooth coordination.
Stay informed at every stage
Track orders, customers, and production progress in real time to keep your team aligned and customers informed.
Stay connected across teams effortlessly
Automatic updates and shared remarks eliminate confusion, ensuring clear communication across every stage.
Simplify tasks and save valuable time
Digital workflows reduce manual effort, minimize errors, and bring full transparency to the entire gemstone process.
The Alana Sales App is designed for managing customers, creating orders, and tracking sales performance. The Alana Factory App, on the other hand, helps factory teams track production stages like cutting, polishing, and designing — and update progress in real time.
Both apps are seamlessly connected. When an order is created or updated in the Sales App, it automatically appears in the Factory App for processing — and any factory status updates sync back instantly to the Sales App.
Yes. Both apps are built for multi-user access. Sales representatives, factory staff, and managers can all work simultaneously without conflicts or data loss.
Yes, a stable internet connection is required for real-time syncing between the Sales and Factory apps. However, some features may work in limited offline mode and sync automatically once you reconnect.
Absolutely. The Sales App allows you to manage customer information, payment records, and even add remaining payments easily, while the Factory App keeps the focus on production and delivery updates.
We’re here to help you simplify sales and factory management with Alana GEMS contact us for support or more details.