Alana GEMS collects essential data such as user details, order information, and activity logs to ensure a smooth and personalized app experience. We only gather information necessary for providing our services efficiently.
We are committed to protecting your privacy and do not share personal data with third parties without consent, except where required by law.
All collected data is securely stored and used strictly for app functionality, performance improvements, and user support.
By using the Alana Sales and Factory Apps, you agree to access and utilize the platform only for legitimate business purposes related to gemstone management.
Any unauthorized use, reverse engineering, or data manipulation is strictly prohibited and may result in termination of access.
Users are responsible for maintaining the confidentiality of their login credentials and ensuring that all information entered into the app is accurate and up-to-date.
Orders created or managed through the app must comply with company policies. All payment entries made in the system should reflect accurate transaction details.
The company is not responsible for delays or losses resulting from incorrect data entry or misuse of app features.
Users must confirm order details before submission, as changes post-confirmation may not be allowed once processing begins.
While Alana GEMS strives to ensure reliable performance, we are not liable for technical issues, data loss, or downtime caused by network disruptions or device errors.
The user agrees that Alana GEMS will not be responsible for indirect, incidental, or consequential damages arising from the use or inability to use the application.
All features are provided on an “as is” basis, and the company reserves the right to modify, update, or discontinue app functions at any time.
Alana GEMS may update the Sales and Factory Apps periodically to improve performance, add new features, or enhance security.
These updates may be automatic or require manual installation by the user, depending on the device and app store settings.
We reserve the right to modify or discontinue certain features without prior notice. Continued use of the app after updates implies acceptance of the revised terms and functionalities.